Privacy and cookie policy

Who We Are

Jupiter Diagnostics Ltd.  (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Jupiter Diagnostic Ltd.’s registered office is at 5 Technology Park, Colindeep Lane, Colindale, London, United Kingdom, NW9 6BX and we are a company registered in England and Wales under company number 09664582. We act as the data controller. The person responsible for data protection for the organisation is N Nauth-Misir, who can be contacted at Jupiter Diagnostics Ltd. London Bioscience Innovation Centre, 2 Royal College Street, London NW1 0NH.


Information That We Collect

Jupiter Diagnostics Ltd.  processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect may include : –

  • Name
  • Date of Birth
  • Home Address
  • Personal Email
  • Business Email
  • Home Telephone Number
  • Mobile Telephone Number
  • National Insurance Number
  • Special Category Data (e. health/medical information)

We collect information in the following ways: –

From Correspondence, electronic or hard copy. CV’s in connection with recruitment and or employment. Online order forms. Online enquiry forms. Written records of meetings or teleconferences. Investor applications. Employment references. Credit references. Publicly available data.


How We Use Your Personal Data (Legal Basis for Processing)

Jupiter Diagnostics Ltd.  takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

The purposes and reasons for processing your personal data are detailed below: –

  • We may collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
  • We may collect and store your personal data as part of our legal obligation for business accounting and tax purposes
  • We may collect and store your personal data where you have given consent for its use
  • We may occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests


Your Rights

You have the right to access any personal information that Jupiter Diagnostics Ltd.  processes about you and to request information about: –

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us; to exercise your data portability rights, and to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.


Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Jupiter Diagnostics Ltd.   uses third-parties to provide certain services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.


Safeguarding Measures

Jupiter Diagnostics Ltd.  takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have security measures in place, including-

SSL, TLS, encryptions, pseudonymisation, restricted access, IT authentication, firewalls, anti-virus/malware etc.


Transfers Outside the EU (if applicable)

Jupiter Diagnostics Ltd. utilises some products or services (or parts of them) that may be hosted/stored in  non-EU countries,  which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”) for the below purposes: –

  • Data back-up
  • Marketing survey collection and data storage
  • Email servers

Therefore, when you use our website/send us an email/sign up to any newsletter etc., the personal information you submit may be stored on servers which are hosted in no-EU countries.  Where this is the case, we will take steps to ensure that those providers are in countries for which there is a statement of adequacy from the European commission, as indicated in the Official Journal of the EU. We will take steps to ensure that they use the necessary level of protection for your information and abide by agreements and measures set out by Jupiter Diagnostics Ltd. to protect your data and comply with the relevant data protection laws.